Privacy Policy
Kipiea respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.
Information We Collect
When you use our website, we may collect the following information:
- Your name, email address, phone number, shipping address, and billing address
- Order details, payment status, and purchase history
- Information you provide when contacting customer support
- Website usage information, such as device type, browser, IP address, pages viewed, and cookies
We do not store your full credit card information. Payments are processed securely by our payment providers.
How We Use Your Information
We use your information to:
- Process and ship your orders
- Provide customer support
- Send order updates and service messages
- Improve our website, products, and shopping experience
- Prevent fraud and protect our store
- Send marketing emails only if you have agreed to receive them
You can unsubscribe from marketing emails at any time. To learn more about our legal obligations, please read our legal notice.
Sharing Your Information
We may share necessary information with trusted service providers, including:
- Shopify and website service providers
- Payment processors
- Shipping and delivery partners
- Email and customer support tools
- Analytics and advertising partners
We only share information needed to operate our store, fulfill orders, improve our services, or comply with legal requirements.
We do not sell your personal information for money.
Cookies
Our website uses cookies and similar technologies to help the site work properly, remember your preferences, understand website traffic, and improve advertising.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Data Security
We take reasonable steps to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep your information only as long as needed to fulfill orders, provide support, comply with legal obligations, resolve disputes, and operate our business.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain marketing communications
- Limit or object to certain uses of your information
To make a privacy request, please contact us at:
We may need to verify your identity before processing your request.
California Privacy Notice
If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, use, and share, the right to request deletion or correction, and the right to opt out of certain data sharing.
We do not sell personal information for money. However, some advertising or analytics activities may be considered “sharing” under California law.
To exercise your rights, please contact us at:
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
International Data Processing
Our website and service providers may process your information in different countries. By using our website, you understand that your information may be processed outside your country of residence.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy, please visit our contact us page or email directly at: